Wowza - That's Customer Service!

Has anyone seen the stupid DirectTV commercial where there is a bank robbery taking place and two "bank patrons" are laying on the ground and one (played by the great Gus on "Psych") whips out his phone just in case they aren't going to get out in time for him to record his show. UGH! I HATE IT!!!
So, I left such feedback with DirectTV saying that I think they could come up with a better scenario than a bank robbery in these times. I just thought it was lame. A couple days later, I got a generic response thanking me for my comments. I thought that was the end of it -I said my peace and went on.
Today when I came home, there was a package on my steps. I was puzzled by this, because I wasn't expecting anything. As I brought it in, I saw a note from DirectTV stating they appreciated me sharing my thoughts. "That was really nice of you, so here's a portable DVD player we really hope you'll enjoy."
Huh? When? WHAT????!!!!!!!!!!!! Are you kidding me? That's pretty cool - I will send them a thank you for the thank you!

Oh! And HAPPY ST PATRICKS DAY!!!

"Be the change you wish to see in the world" Ghandi

Well, where to start? I was reading online last week. Brian Williams of the NBC Nightly News said viewers were complaining.."isn't there any GOOD going on in the world?" (This topic has potential for many tangents, so I will "stay on target!") Brian Williams then asked for viewers to send in the "Good News"--Random or Regular Acts of Kindness in this cruel economy. Williams said that within minutes 100's of stories started coming in, and within hours--1000's. I was curious to see what kinds of stories people would be sending in, so tonight I watched. He called it "Making a Difference" --not all stories will get camera time--they told of one lady from our own Mapleton, Utah who said her neighbor owns a dry cleaning store and has offered free suit dry cleaning for people going in for a job interview. So great!

Then there is a small cafe in Denver that is serving homecooked lunches...http://www.msnbc.msn.com/id/21134540/vp/29604041#29604041...and you can pay if you can, but if you can't, you can work for it (sweep, wash dishes, etc) and eat anyway. The menu has no prices and people of all walks come in there to eat. They rely on donations, slipped into envelopes and then into a locked box. (I'm assuming to make it less awkward for those who aren't able to pay.) Amazing story!

It would be fantastic if they could devote an entire day of reporting to this good news. Sometimes I wonder, what comes first the chicken (media) or the egg (depressing news) or is the chicken the bad news and the egg the media? UGH! Anyway, I think that it would be a fun experiment to see, because if you are like me, it does my heart good to hear of these amazing people throughout the world who are doing a little bit to improve their part of the world. They are being the change...It certainly makes a difference to me.

With stories like these, I think it might stave off the very same depression that is now being linked to heart disease in women. Yep! That was the story minutes before the good news minute. Ironic, huh?